The server of our friends has a big issue right now:
When the players connect, separately to all players, each player may get connection disruptions for 10 or even more than 30 seconds (resulting in timeout from client side) and it does not necessarily affect all players at the same time or level of severity.
Additionally, sometimes the whole server shuts down and needs to be restarted with a join (wakes up on join), which disrupts the save state. This happens independently from the connection disruptions, and until it crashes, it runs smoothly.
The web interface of the server also didn't load to them, so they could neither access the server console nor files directly - also, ftp connections timed out or refused (wrong password, due to usage of correct password). (Current status: Console via web interface works, neither web file access nor ftp works)
This completely disrupts play on the server since connections are disrupted a lot or just cut off, along the server crashing from time to time.
After looking at the data we could gather, I have a suspicion on the culprit: This hoster uses a proxy between connections and the vms (all connections have the same ip address to the mc server) and the machine itself runs... partially... stable. But the connection to players outside, running over that proxy, are very bad and unstable, cutting off suddenly and some access methods just upright not work.
Can you tell me when this will be fixed?