The dedicated support email returns a no-delivery error? Are we really only restricting any support for requests through the discord?
I'm attempting to request a refund of resting credits on the account after deciding this is not the host I will end up going with. I had the server for about 2 hours and logged in once or twice while testing stuff, but am opting to go with a different host.
(I get it, like "everyone" uses discord but I don't want to discuss payment information through discord, I don't want to join a discord server for a host I'm not going to use, etc etc etc. It's just even more sketchy than not refunding the money straight to the card and retaining it as a credit without some kind of indication it's going to my card after so many days or whatever.)