No file access on server

Neither FTP nor Web Interface works. Trying to view files in the web interface, it just shows an empty main directory. FTP refuses a connection with "wrong password", despite that being entered correctly. Clearing and retrying does not fix this. We kinda need to access the files…

Neither FTP nor Web Interface works.

Trying to view files in the web interface, it just shows an empty main directory.

FTP refuses a connection with "wrong password", despite that being entered correctly. Clearing and retrying does not fix this.

We kinda need to access the files from time to time for #1: Getting our files for backup copies or moving the server #2: Changing configurations for events on our schedule #3: Updating plugins as our own made for fixing issues on that

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